Policy

Every Fanimation fan is backed by our firm commitment to quality materials and manufacturing.  If the product is not as you expected or if there are issues with the product, please follow the list below to begin the process.
    • Must be done within 60 days of purchase
    • Product must have been purchased through Fanimation.com
    • Product must be uninstalled and in its original packaging
    • We will not ship back products that do not meet these policy guideline
    • Credit will be applied once the returned item is received

Looking for product support?

Visit our archive of installation and user guides, or submit your support question – including photos – to our technical team, so that we can get back to you quickly.